• Display warranty

Standard Warranty*1

Panasonic Professional Displays come with a standard 3 year warranty, which is upgradeable to 5 years.

The Standard warranty includes:

  1. A 3 year parts, labour and logistics warranty for product failure.

  2. A collect and repair service at a local Service Centre.

  3. On-site repair for screens of 80 inches and above*1

  4. Access to our Professional Customer Support Centre - Covering all major European languages.

  5. The option to purchase warranty extensions to further safeguard your investment. 

Please contact business.service@eu.panasonic.com

 

Advanced Swap Service for Professional Display from February 2017*2

From February 2017, and for products sold after this date the warranty offered with our current range of Professional Displays has been upgraded from a Return to Base Warranty to an Advanced Swap Warranty. (Permanent Swap)

OBTAINING SERVICE

Register your unit and submit an online
repair order on
business.panasonic.eu/service

alternatively contact us on the numbers
listed in our site or send an email to:

business.service@eu.panasonic.com

 

To speed up the process please provide us with the following information:

  • Company and Contact name
  • Delivery Address
  • Unit model and serial number
  • Date of purchase
  • Description of the problem

Once a hardware failure is verified our authorised service partner will contact you to deliver a Swap unit, which we aim to provide within approximately two working days.

Once unit has been received, please contact our Service Partner to arrange collection of the faulty unit.

 
NOTE
•Please retain the packaging from the Advanced Swap unit and ensure that you adequately pack the faulty unit using our packaging.
  Failure to pack correctly may result in a charge.
•This Service does not cover demounting of the faulty product or installation of the Advanced Swap Unit.
•This warranty is offered in addition to our default Standard return to base warranty, which is still available at your preference.
•This Advanced Swap Warranty is offered for all professional Displays sold after 1st February 2017.
 

*1   Full Terms & Conditions for Professional Display Standard Warranty click here
*2   For full Swap Terms & Conditions and applicable models click here

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