• Optional Warranty Extension

Panasonic Optional Warranty Extension (+2Y) for selected models of our remote camera and AVCCAM ranges*1

Panasonic Premium Service Warranty Extension (+2 Years)

At Panasonic we commit to offer highly reliable, easy to use and high quality products. In the unlikely event that a product fails Panasonic offers the best service and support for its customers:

  • A quick average repair time of 5 days at our European Repair Centre in Cardiff, UK (from collection to return)
  • Loan unit on request (depending upon availability)
  • European call centre, covering main European languages
  • Ability to purchase warranty extensions to further safeguard your investment

Panasonic also offers its PASS (web based) system for asset management, FAQs and engineering information. Please visit our CERC service page for repair service booking.

Warranty Extension

If you would like to extend the standard warranty after the two (remote cameras) or three (AVCCAM) year standard runtime, you can buy an extended warranty (+2 Years). The extended warranty for selected*1 models of the Panasonic remote camera and AVCCAM range includes:

  • Extension of 'Standard "Premium Service" Warranty'
  • Flexible purchase option during the two years standard warranty of all Panasonic ​AW-UE70AW-HE40, AW-HE130AW-HE120 and AW-HE60 series models. Flexible purchase option during the three years standard warranty of all Panasonic AG-AC30AG-AF101(A), AG-AC160(A), AG-AC130(A), AG-HMC151, AG-HMC81, AG-HMC41, AG-AC90(A), AG-AC8 series models.*2

To activate the Panasonic Warranty Extension, you must register your product online within sixty (60) days and accept the Panasonic terms and conditions for warranty extension and online registration after purchasing the Extended Warranty.

If you would like to see further information on the registration process click here.


*11) Remote Cameras: AW-HE40, AW-HE130, AWHE120 and AW-HE60 series
   2) AVCCAM Camera recorders: AG-AC30, AG-AF101(A), AG-AC160(A), AG-AC130(A), AG-HMC151, AG-HMC81, AG-HMC41, AG-AC90, AG-AC8 series

*2 Panasonic reserves the right to withdraw this offer at any time without previous notice.